Expat Concierge Germany
Your German mail stack is piling up because you dread trying to translate it all. You need to make an appointment at the specialist, but you can’t communicate with the receptionist. That light fixture you bought months ago is still sitting in the box because you are frightened of the language barrier you might hit when calling the handyman (or, you need to find a handyman!). Archer Relocation gets it, and that is why we are pleased to offer our Expat Concierge Service all over Germany!
You book a minimum of 60 minutes, a package of 300 minutes for a reduced rate, or a subscription for a minimum of 3 months. The time can be used for Admin Service, Telephone Assistance and/or Coaching.
Telephone Assistance
Telephone assistance, we make a call on your behalf to authorities, doctors offices, or service providers. Alternatively you can also have us on another line to assist you by interpreting.
Admin Services
Assistance filling out applications in German. Send us your emails or post by scan and we will respond by email with instructions on what needs to be done and how you need to respond.
Coaching
Through a skype or hangouts call we go through your administration tasks together, come up with a plan of action, explain what needs to be done and how.
Examples of Tasks that may be included:
- Communication with utility providers on your behalf; internet, mobile, electricity and gas providers
- Communication with authorities on your behalf for example: Jugendamt (Kita and Hort), Familienkasse, authorities, foreigners office
- Follow up on already made Kindergeld or Kita/ Hort voucher application
- Finding and arranging a handyman or other services
- Making appointments with a medical specialist
- Communication with your housing management
- Translating mail and determining next steps
- Health insurance applications
- New registrations for utilities
- Filing insurance claims
- Filling out government forms
- Making a doctor’s appointment
- Canceling contracts when leaving Berlin
What’s not included but you can book through our traditional relocation services:
New applications for Kindergeld, new applications for a Kita or Hort Voucher, Kindergarten Search Services, Home Search Services, Registration of Address.
Further Services our Partners can provide, but that are not included in Expat Concierge Services:
Legal Advice from our partnering Immigration Lawyer, Nanny or Babysitter Search, Private Health Insurance, Elterngeld applications.
Testimonials
Adding peace of mind to the stresses of relocation
Moving anywhere is hard. Moving your whole family to a new country where you don’t know anyone or the language is very hard. And if that country is Germany that becomes extremely hard, frustrating and stressful. We all know about the infamous bureaucracy of the German system but working with Archer Relocation really made that stress go away. Knowing that the team is behind you every step of the way is priceless. They have team members who are knowledgable, helpful, respectful and on top of all, patient. I can’t thank Emily enough for all the support and help that they offered for around 4 months until the relocation process was complete. Thank you 🙂
Archer Relocation was a great and fast experience
We worked with Archer Relocation for my wife’s Blue Card application, everything was perfect, in the meetings they answered all of our questions, they were very easy to reach and were responding super fast, the appointment arrived super early, it was really nice. Thanks a lot for everything 🙂
Thank you! Everything was profession
Thank you! Everything was professionally fast and reliable!
Seamless Relocation
I had got an opportunity to Work in Munich and I had come from India and this was my first job outside my home and I had the chance to sync with Archer Relocation team and I must say that their patience and their way of response is empathetic , friendly and helpful as well. Due to lack of slots in Munich, it did take me some time to get the slot and I got more curious but the Archer team was there by my side patiently answering my concerns and I eventually got the blue card. I had also taken two other services from them in searching for a house and for applying for permit for my family and I must say that it was a seamless experience and they were there all the way to guide me and super friendly. I must give props to Emily and Ronja for their wonderful Service and I would 100 % recommend them to anyone I know.
Exceptional Assistance with Visa, Residency, and Relocation
Archer’s staff is incredibly helpful and provides excellent service! They assisted me with everything related to my visa, residency card, and relocation. They never let me down. In fact, they even managed to secure an urgent appointment for me when I had to take an emergency trip.
A dedicated team of highly skilled professionals
Moving to a new country with a young family can be daunting. And that was the challenge we faced on our relocation to Berlin. Archer Relocation made this process unbelievably easy. Emily and her team(Ronja, Agniezska, Nicole) helped us in every step of the way right from Visa application, finding an accommodation(in Berlin!!), city registration, residence permit and most importantly finding a Kita for our child. All these challenges were made to look very easy. The team is very focused and helpful and their responsibilities are clearly defined. They are well versed with the bureaucratic requirements and the housing market.Their online platform is also very user friendly and removes ambiguities about the tasks ahead. They are also very responsive and answers every question that you have. I can’t thank Archer Relocation enough for their support and I highly recommend them. Thanks Emily and team for your support.
Relocation made easy
I was worried about dealing with german bureaucracy and not being able to navigate it on my own. But the team at Archer made sure to guide me every step of the way, and they were always there to respond to any of my requests.
Kita Hunt – Great Success !
We are a family of four, about to relocate to Berlin. Emily and her team of experts helped us greatly in finding a wonderful kindergarten to both our children, arranged for meetings and took care of all the tedious paperwork. They were always there ready to answer any question we had with a lot of patience. Have to admit, we couldn’t have done it without Emily’s support. Once again, Emily and Agnieszka, vielen Dank !!
Archer Relocation Will Make Your Life
After I had decided to move to Berlin, I was most definitely overwhelmed and confused about how I would find an apartment. I didn’t have the slightest clue as to what immigration requirements I would need, how much typical apartments would cost, what neighborhoods were desirable and affordable, etc. I didn’t know where to start, but a friend who had moved here previously HIGHLY recommended Archer Relocation, so I signed up. It was one of the best decisions I’ve ever made. Emily and her team provided an indispensable service in helping me find a place to stay. The team has been nothing but professional and welcoming from the very start. I was baffled as to what documentation I would need to get a lease done, but they pretty much held my hand through every step of the way. You use their well-designed and efficient web portal for messaging and exchanging documentation, and it’s great for keeping organized and for tracking what you need to do. The rental market in Berlin is super-competitive right now, but Archer Relocation found me a wonderful place in Weissensee for a reasonable price. Throughout this whole relocation process, they responded quickly to any questions or concerns I had. Oh! And they not only helped me with an apartment, they guided me through my registration too. So yes, I recommend Archer Relocation without reservation. They offer a whole roster of services that will make your transition much much smoother. One last piece of advice if you go with Emily: do exactly what they say because they know exactly what they’re doing! You will be very happy.
Crystal Clear & Fast
Clients looking for relocation services in Germany should definitely consider Archer Relocation Services. Their team, particularly Ronja, provided me with top-notch service during my recent Blue Card visa (change of employer) application. The process was quick and easy, and Ronja was always available to answer any questions I had. Thank you, Archer, for your excellent support!
Hassle-Free Settling Down Experience
Settling down in cities like Berlin is very challenging given the amount of bureaucratic process, paper work, waiting times in finding in appointments and not to forget the language barrier involved. Emily and her team were very helpful in every step of the way. Starting from Visa application till I receive my residence permit in Berlin, they made sure the experience is smooth and hassle free. They have provided good support, promptly answered all my questions, took care of the paper work and ensured there were no delays. Their team is highly professional. I would recommend their services for anyone looking for a smooth experience of settling down in Berlin.
Seamless and Stress-Free: My Experience with Archer Relocation
I recently had the pleasure of working with Archer Relocation, who helped me move and settle in Germany, and I cannot recommend them enough! From start to finish, the entire experience was seamless and stress-free. The team at Archer Relocation were incredibly knowledgeable and attentive to my needs, ensuring that every aspect of my move was taken care of. What really stood out to me, though, was the level of personalized attention that the team provided. They took the time to listen to my concerns and preferences, and tailored their services to meet my unique needs. I felt comfortable and supported throughout the relocation process. Thanks to Archer Relocation’s help, I was able to settle into my new home with ease and start building a new life in a new country. I cannot express my gratitude enough and would recommend their services to anyone in need of relocation assistance.
Thank you for all your support
I would like to take this opportunity to express my sincere gratitude and appreciation for the relocation service provided by Ronja and Emily. The entire team was friendly, courteous, and respectful, making the moving experience stress-free and enjoyable. They took the time to answer all my questions and address my concerns throughout the process. Thank you.
Highly recommend this service
Soon as I moved to Germany I faced several procedures need to be done. One of it was applying for Blue Card. Due to high-demand on residence permit requests I could not find appointment to apply by myself. Luckily my employer uses Archer Relocation service! I had a short-call with them where we discussed what I need to do and processing time. Then I just uploaded required document scans to the provided Web app (It has the most user-friendly design among other bureaucracy apps!). Then my employer uploaded documents from their side. After that Ronja from Archer got me an appointment to the Business Immigration Service, where I then submited my biometrics and paid fee. A month later my residence permit was in the postbox! I highly recommend Archer Relocation! It takes care of one of the hardest part of relocation process)
A team of kind, warm and really experienced relocation experts.
From our first interactions, it was apparent we were dealing with consummate relocation professionals who were also kind, warm and friendly. From how they explained our options and the various steps involved to how we’d find that they simplified what was indeed a very complex system, to the way they supported and guided us with getting an apartment, sorting out local registrations and all other things that helped make our transition smooth and worry-free. One of our favourite memory in Berlin is being welcomed by Emily and having a good long conversation with her where she gave us helpful tips for living in the city, it made us feel welcome to this strange new country. We strongly recommend Archer for organizations that want their employees to stay happy and productive through the process of relocating.
Amazing Experience
I had the pleasure of working with Archer Relocations during my recent move and I must say, it was a truly amazing experience. From start to finish, the entire process was very smooth and stress-free, thanks to their friendly and knowledgeable team. As a newcomer to the area, I was worried about the move, but the team at Archer Relocations provided proper guidance and support every step of the way. They made sure that everything was completed on time and to my complete satisfaction. I couldn’t have asked for a better moving experience and I highly recommend Archer Relocations to anyone in need of their services.
Seamless Service
Thank you Emily, Nicole, Ronja and Agniezska for a seamless transistion to Munich from India. I would have really struggled with this bureaucracy if they had not helped me as i could see how hard it is do things here without knowing the language. I will be taking more services from them in the future. I would really recommend Archer Relocation and Team to anyone without any second thoughts. They are really kind and patiently helping us throughout the journey. It was really seamless for me. Thanks to the entire Archer Team. Please keep up the Good work 🙂
Really Highly Recommended
Emily made the entire process of applying for visas so simple, breaking it down step by step and making sure we had everything we needed. The personal touch of helping translate and accompanying us to our appointment was an added bonus.
No more pains with German buroeacracy!
I have had the pleasure to work with Emily and her team recently in a Immigration process and I can only highlight my positive experience with them. Throughout all the process they have always been very helpful, Their immediate answers to our multiple questions smoothed out a lot the timescales on getting everything ready; the system is quite easy to use. Totally recommended their services. They are very professional and reliable. It’s totally worthy if you are not familiar with German bureaucracy system!
Exceptional Service
Emily was recommended by a friend who had moved to Berlin. Emily sorted out everything for us in advance: the all important registration of residence, the kita voucher and even found us a place at kita just round the corner. There was no way that we would have been able to negotiate the German bureaucracy without her (even though I am a fluent German speaker). Simple things like knowing which office to apply and being known and trusted there made all the difference when it came to what documents would or would not be accepted. Emily is also very responsive. When I realised that I only had two weeks to apply to transfer my driving licence but all the slots for that application were full in the whole of Berlin, Emily managed to get a space over the phone by persuading them to swap appointments. It was a masterstroke. The service Emily offers is quite simply amazing.
Superb
Emily is fantastic and we highly recommend her services! Emily helped us with our apartment search, setting up bank accounts, registration, driving licenses, kita vouchers, kindergeld and general advice on schools and kita’s and was superb at each step of the process. Emily is professional yet friendly and realistic about the limitations of apartment and kita searching in Berlin. We would have been lost (or certainly homeless) without her!
FAMILY MOVE – HIGHLY RECOMMEND
When we decided to move to Berlin we immediately began the search for a relocation service and came upon Emily´s website. We spoke over the phone before our move and we knew we would be working with her. She was friendly, patient, and very knowledgeable about everything that we needed to do. Upon arrival in Berlin she helped us manage all the paperwork, which seemed especially daunting with our lack of German. She has helped us through every process, including registration, translation of our lease, kita voucher, flat handover, among others. She made the process stress free where we were able to enjoy our move. She is very kind and patient and always answers the million questions we have with a smile! Our family can only recommend her!!
Indispensable!
Emily’s help was completely indispensable when it came to moving to Berlin. She guided us through a whole range of difficult processes including finding a flat, registering with utilities, opening a bank account, obtaining a kita voucher and much more. These are all complicated enough in Germany, but would have been pretty much impossible for me unaided given the level of my German. Emily was super efficient, friendly and patient. I thoroughly recommend her services.
Very good and trustful advisor
Emily has my warmest recommendation due to the fact that helped us in Berlin with the authorities and kita for our son. We were desperate to find a kita, we applied to approx. 50 and even though my wife knows German, it was very hard to get some appointments. Emily took our case and delivered in approx. a 1 week a place in a very nice kita. She also helped us with Anmeldung request. She has really good connections and she manages to get things done very quickly. Again, I recommend her especially to the expats, as her english is very good. Thank you very much!
Couldn’t have done it without Emily
When we embarked on a big move with two children and a cat from London to Berlin, we had no idea how much we would come to rely on Emily. We knew that finding and securing a home in an incredibly short space of time would be a tall order, but we managed to do it, and Emily’s calm and confident manner made a very stressful and emotional process so much better and easier than it otherwise would have been. In hindsight, we simply could not have done without her. She handled all of the communication and paperwork with the agencies, always kept us informed, and crucially, helped us widen our search area to the neighbourhood where we are happily living now. Following our move, Emily made sure to keep on top of the little loose ends involving repairs and the like, which has been really helpful, as the realities of life in a new country pile up very quickly! I know we will continue to be in touch with her as a source of invaluable help and support with various bureaucratic matters and logistical hurdles, and we simply cannot recommend her enough.
Support and Guidance
When I first came to Berlin from Australia in January 2017 I felt quite overwhelmed with all of the processes. I didn’t have any family or friends to get advice from. Having Emily assist with navigating the system and provide support and guidance has been wonderful. I would highly recommend her services.
Emily was a wonderful help
I had been trying to move to Berlin for some time but was finding it impossible to find an apartment on my own. My work didn’t allow me much free time to look for an apartment myself and I had very specific ideas about what I wanted. I wasn’t being accepted for the apartments I did apply for on my own so I decided I needed some help. Emily was a wonderful help. She was super friendly and she understood what I was after and went for it. She always kept me informed and up to date and took the whole stress off my hands. I was very satisfied with her services and would definitely recommend her to anyone moving to Berlin.
Professional and excellent communication skills
Emily has provided exceptional support, guidance and advice for our International relocation. We are a family of 6 and without outsourcing all of the services Emily provides, our move would have been far more stressful and messier. Emily conducts herself professionally and has excellent communication skills. We highly recommend her expertise and diligence.
Thank you Emily for all your help and support
This is our second international relocation and I only wish we had met Emily during our first move abroad. She has made our move to Berlin much easier than it otherwise would have been. From helping us find a suitable apartment to dealing with the complex bureaucratic system, Emily has been there for our whole family. She has also helped with things like school and kindergarten vouchers, finding suitable doctors, setting up a bank account etc. More importantly, she has been a great support throughout the entire process. When you are moving to somewhere completely new and have no network of friends or family, you need someone like Emily to hold your hand. We only found Archer Relocation by chance when we were looking up Berlin relocation agents online. I really liked the sound of Emily and both my husband and I got the feeling she would try her absolute best for her clients. We were of course, completely right! She also has a good sense of humour and even when at times it felt that things were getting pretty stressful, she always remained calm. What I have really appreciated is that Emily is also a mum and so she understands the importance of getting things right for your children. Happy kids = happy parents! I would recommend Emily to anyone relocating, but particularly families who need that extra time and care.
Highly Recommended
“We felt rather daunted by finding an apartment and Kindergarten in Berlin because of the language barrier. Emily helped us to get exactly the apartment we wanted. She was always keeping us informed and was at every appointment to translate for us with the real estate agent and the housing management. Emily was very kind and reliable throughout our relocation to Berlin. She also found a Bilingual Kindergarten close to our home that we are very pleased with. She completed all the necessary documents for us, we would have been lost with out her. I highly recommend Archer Relocation, thank you Emily!”
